Bernard Green
Phone: 251-209-4524, 251-639-1263
E-mail: bpgreenjr@yahoo.com
Address: 2634 ROSEBUD DR. MOBILE, AL. 36695
SUMMARY OF QUALIFICATIONS
More than Ten years of progressive training experience in the accounting field and military management experience. Self motivated; able to implement decisions and set effective priorities to achieve both immediate and long-term goals. Excellent communications skills, both oral and written. Management and Training skills.
PROFESSIONAL EXPERIENCE
Customer Relation Specialist
Sears Holdings Corporation, Mobile, Al. (2009-Present)
Developed and implemented quantifiable departmental guidelines and procedures.
Responsible for services organization including Technical Support, Pre-Sales Support, Consulting & Training at a company that provides parts for the performance and scalability for products and appliances applications.
Developed appropriate metrics to measure performance and provide early indicators of areas to improve. Created processes and procedures aimed at constant improvement in all areas.
Credit Analyst/ Accounts Receivable Manager
Allied Waste (BFI), Lawrenceville, Ga. (2005-2008)
Documented “proofed” checks and moneys for deposit and coordinated with other departments to resolve problems with checks that failed to clear.
Prepared statements and daily bank deposits.
Interfaced with Sales Support, Customer service in reconciling accounts to facilitate the ultimate resolution of issues identified by customers.
Posted receivables to excel spreadsheet and month-end journal entries.
Analyzed historical performance and projected goals to ensure efficiency of collections.
Attained individual and departmental goals in the areas of DSO and cash collections.
Trained as Accounts Payable back-up.
Issued weekly and monthly invoices to purchase orders before batches are posted to the general ledger.
Lead trainer for accounting department on accounts receivable/payables procedures.
Aviation Ordnanceman (2nd Class)
United States Navy Reserve, Pensacola, Fl. (2003-2008)
Administer training for ammunition inspections, suspension and transporting equipment for proper configuration.
Maintain ammunition accountability and equipment logs.
Interpret publication, diagrams, and schematics.
Train shipmates standard arming and safety signals.
Train and perform quality assurance checks on ready service lockers, magazines and repaired equipment.
Train and supervise lower ranking shipmates.
Recovery Specialist/Office Manager
DirecManagement, Inc. Mobile, Al. (2003-2005)
Managed and oversaw all office functions encompassing the control of annual operating budgets.
Provided leadership and direction for six Recovery agents.
Telephone collections of past due bankcards, medical and retail accounts.
Informed clients in regard to their account status and payment options.
Successfully collected 75% of assigned accounts.
Involved with month-end closing process.
Consultant for business partners on the Fair Debt Laws and Practices per 50 states.
Billed insurance claims.
Process credit card and electronic draft payments.
Senior Account Representative
NCO Financial Systems, Mobile, Al. (2001-2003)
Accurately complied and updated customer files using IBM PC.
Assisted and informed customers regarding debits and credits to their accounts.
Resolved and collected past due medical accounts.
Assisted in filing workman compensation claims.
Met and exceeded department goals.
Trained supervisors and collectors.
Sheet Metal/Insulator Supervisor
Iberville Insulation, General Insulation Mobile, Al. (1990-2001)
Supervised several employees.
Provided oriented work ethics.
Responsible for safety awareness of employees.
Cut/fitted sheet metal to specific measurements.
Education and Training
University of Mobile-Mobile, Al. (2001)
Bachelor of Science- Business Management; minor- Communication
Concordia College- Selma, Al. (1990)
Associate of Arts with Honors- Computer Science/Mathematics
United States Navy Reserve; Sucessfully completed ELF-Atochem Industrial training. Received OSHA Construction Safety training; HS training; Hydraulic Crane Safety training, and Military Basic Training.